|
| RECIPIENT
INFORMATION |
PHONE
NUMBERS |
Enrollment into HealthChoice
TDD (for hearing impaired): |
1-800-977-7388
1-800-977-7389 |
| General Questions about HealthChoice
(local) |
(410) 767-5800 |
| TDD (for hearing impaired): |
1-800-735-2258 |
| Rest of the State: |
1-800-492-5231 |
Maryland Children's Health
Program:
Pregnant women, foster care,
family planning |
1-800-456-8900
|
| Healthy Kids,
EPSDT |
410-767-1903 |
| Rare and Expensive Case Management
Program (REM) For questions about referrals,
eligibility, grievances, services |
1-800-565-8190 |
| Mental Health - referrals,
provider information, grievances, preauthorization |
1-800-888-1965 |
| HEALTHCHOICE
ENROLLEE ACTION LINE For problems and complaints about access, enrollment process, and
quality of care. |
1-800-284-4510 |
| PROVIDER
INFORMATION |
PHONE NUMBER |
| Eligibility Verification System
(EVS) (electronic voice information system to determine eligibility status) |
1-866-710-1447 |
|
WebEVS
For providers enrolled in eMedicaid a new-based EVS is
available at
www.emdhealthchoice.org. For assistance with enrolling in
eMedicaid, call: |
410-767-5340 |
| Mental Health Services (for
provider questions & claim information) |
1-800-888-1965 |
| Maryland
Children's Health Program, (speech, audiology, OT, substance
abuse services) |
1-800-456-8900
|
| Maryland Healthy
Kids/EPSDT |
410-767-1683 |
IEP/IFSP Health Related Services
and Targeted
Case Management Obstetrics, Healthy Start, Family Planning Waiver, |
1-800-456-8900
|
| Rare and Expensive Case Management
Program (REM) For questions about referrals, eligibility, grievances, services |
1-800-565-8190 |
| PROVIDER HOTLINE - for complaints
(after MCO enrollment) about recipient assignments and services for recipients in
the MCO |
1-800-766-8692 |
| Provider Master File Unit - to
apply for Medicaid provider status |
(410)
767-5340 |
| Provider Relations - for help with
claims resolution, questions about filing |
1-800
445-1159
(410) 767-5503 |
| HealthChoice Provider Directory Updates |
Providers - You
must contact your MCO AND the DHMH
Provider Enrollment Department to request updates to information that appears in the HealthChoice
Provider Directory:
|
| AMERIGROUP
Community Care |
800-454-3730
(Option 2 = Provider Services) |
|
Diamond Plan |
866-533-5154 |
| Medstar Family Choice |
410-933-3069 |
| Jai Medical Systems |
410-433-2200
(Attn Michael Melvin) |
| Maryland Physicians Care |
800-953-8854 ext. 3111 |
| Priority Partners |
800-654-9728
(Option 4 = Provider Services) |
|
UnitedHealthcare |
1-877-842-3210 |
| DHMH Provider Enrollment Department |
410-767-5340 |
|
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